In the complex insurance industry, claim adjusting ensures the seamless resolution of claims amid dynamic risks, regulatory intricacies and technological advancements.
The global market for claim adjusting has been steadily expanding, with industry revenue growing at an average annualized rate of 1.5 percent over the past five years, reaching $11.2 billion in 2023.
This growth is propelled by various factors, including regulatory shifts and technological advancements like artificial intelligence and data analytics, enhancing efficiency and accuracy in claims processing. The increasing globalization of businesses and heightened awareness of risk management practices further accelerate its growth. The escalating frequency and severity of natural disasters and human-made incidents also contribute to the growing demand for claim-adjusting services worldwide.
This edition of Financial Services Review features a thought-leadership article from Kimberly Clifford, Director of Claims Management at EMCOR Group, Inc. She highlights organizations can better prepare and structure their insurance renewals by identifying emerging risks before they materialize. The edition also sheds light on insights from Natalia M. Greene, ESQ, CPE, Senior Vice President, Claims Advocacy & Risk Management at Lemme, a division of EPIC. She emphasizes evaluating client relationships, signed engagement agreements and ongoing communications with clients are professional service providers' best practices, basics for running a successful business and mitigating risk.
In this edition featuring the Top Claim Adjusting Firms of 2024, we hope you find the perfect ally to expertly handle claims, provide exceptional service and optimize your insurance operations for success.